Q. How do I pee with this on?
A. You just pull it down like you normally would with your underwear.
Q. Does it roll down at the top and ride up the legs?
A. No, unlike traditional shapewear our Shaper Shorts stay up all day even if you sit down!
Q. How do I wash it?
A. Machine wash with cold water, do not bleach, tumble dry low, do not iron. Visit our Care Tips page for more information
Q. Does it make your butt look flat?
A. Not at all, it actually enhances your natural curves on the buttock area.
Q. Do I size up or down?
A. Make sure to get your usual size as the effect will be little if you size up. It must fit tight. Visit our Helpful Roll Down Tips to better help you decide on the perfect fit!
Q. Does it hide cellulite?
A. Yes, it does cover it very effectively.
Q. Can I wear them all day long at weddings?
A. Yes, you can comfortably wear it all day, every day as our Shaper Shorts are made of extremely breathable material!
Q. Can I wear it under thin leggings?
A. Yes, you can but the texture might be visible if you’re wearing very see-through leggings. Everything else should be just fine.
Q. Can I wear a skirt on top of it?
A. Yes absolutely. The length of the Shaper Shorts is about mid to upper thigh depending on your height.
Q. Do I need to have an account to order?
A. No, you can also place an order as a guest. But, there are some perks if you have an account with us:
- Quick checkout process
- Easily view your order status and order history
- Receive updates detailing our new releases and special promotions
Q. What payment methods do you accept?
A. We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.
Q. How secure is my online order?
A. When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
Q. Are there any exchange rates?
A. All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
Q. How do I set my shipping address?
A. Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change the letter “?” to “c”.
Q. Can I change my shipping address after placing an order?
A. ease is advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vocational address as we do not know how long the destination’s customs department will have the package on hold.
Q. How long does shipping take & how can I track my package?
A. The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.
Q. What Do I Do If I Have Missing Items In My Order?
A. If something is still missing, please contact us immediately at email@example.com